Privacy Policy for Ball

This policy gives a description on how FROSTBIT Games (“us”, “we”, or “our”) collects, stores, and uses information about you applying to all of our games on mobile devices, PCs or on other platforms in order to provide you and develop our products.

This Privacy Policy was last updated on 16.11.2018.

Information Collection

Your information is collected at the start of using our games and/or other Services, such as our website. Personal data include, but are not limited to: your name, country and region, address, email address, device information, and game play information. We use this data to provide you with better of our games and Services in purposes of optimization, preventing fraud, and for marketing and advertising. We may also collect information from advertising platforms and partners and other third parties such as information about purchases and interests.

In more detail, the collecting information consists how you play our games (such as which item and how much of them got used, levels attempted and purchases made) and any permitted information you grant when creating an account with us and connecting to your social network accounts.

We may collect and process the following types of information:

the playtime of yours using our app.

if you have left the game on a specific level or if you have cleared it.

the score you earned in levels.

the items you use, purchase, and/or own.

information we collect via cookies and other similar technologies, as explained further below;

your interactions with us on our social media channels;

information as further set out in this Privacy Policy, including Social sharing features , Marketing and Advertising;

in any contact between you and us, we may keep a record in purposes to give best answer to provide you a better experience using our app.

from our other group companies or other third party companies who have your consent or have other legal right to share granted information with us (advertising networks and publishing partners, platforms). This may include your interests, other games you played, demographic and general location information. We will use this information as described in this Privacy Policy.

purchase history on behalf of our payment service providers to keep a record on if a purchase has been successfully made. We do not collect credit card information.

For the other purposes we may share your information with third party publishers who develop and provide games and other Services to your on our behalf.

We also use the information collected for analysis reason on an anonymized or aggregated basis to develop the products, to analyze the performance of our games, to troubleshoot and to enhance the quality and optimize the games to guarantee the best experience to those who use our Services as a whole.

Optimizing Our Services to Provide

We analyze and optimize to provide you the best of our products using your information included with use and analysis of aggregated data to verify that our websites work properly on all devices.

Customer Services

Your information data delivered or provided directly to us in communications in terms of customer service and through its channels will be used. We may use such information to contact you and to manage your account and relationship with us to improve your experience in our Services. 

Analytics and Research

We collect information using analytics tools such as third party analytics tools to see how you play our games or use our Services. Those tools may contain cookies or other similar tracking technologies. We may use your data for research and analytics purposes to engage with you directly. We may also create reports, analysis or similar services for use by us for the purposes of research or business intelligence.

Social and Community

There are social and community channels we use to communicate with our players, we will receive your information only when you choose to interact with those channels, information be used in connection with those channels. We will more closely engage with you through those channels and may republish your posts to those channels.

Advertising

Our games are included with third party advertising for their products and services. We and our partners use your information to improve advertising and targeting to measure the relevant third party ads to show in our games. Information we may have about you such as: ad identifiers and other non-personal information collected from your device, how you interact with our game and Services the game play information, your age, country or region, and gender, and other information collected from third parties with legal right to share it with us are used to make sure that you only see ads from us that might be of interest to you.

Ad Identifiers

We use ad identifiers that are non-permanent, non-personal identifiers such as the Android and/or Apple’s ID for advertising associated with your device, and similar technologies such as tracking pixels within ads to provide interest-based advertising. These technologies enable us and our third party advertising partners to recognize you and your device, allow our Services to interact with a third party social network or platform and help our payment processors to work it out your payment instructions.

Your Rights and Controls

Right of Access

If you wish to know which information we collect and hold about you please contact us so we can verify your identity to provide you with requested information. If the information hold personal information about someone else we may not allow to give all the information asked for.

Data Deletion

If you wish to delete any information about you, please contact us knowing that in order to complete the process you must delete our games from your mobile devices. There may be some information we will be still holding for other purposes such as protecting legal rights or maintaining financial records and marketing suppression lists. Any anonymised form that holds of your information may be retained as well.

Restriction of Processing

You may request a restriction of the processing of your data in some circumstances.

Right to Object

You have the right to object to the processing of your personal data unless we indicates compelling legitimate grounds for the processing which ignores the interests, rights and freedoms of the data subject.

Direct Marketing Opt Out

Please follow the opt out link if you would like to receive direct marketing communications from us. If you choose to receive more than one type of marketing communications, you may need to opt out of all of them individually. A few days might take for our records to be effectively updated.

Children

To use and play our Services you must be over a certain age depending on where you live. For the full list of age restrictions by country, please see below. We do not knowingly collect personal information from or direct or target interest based advertising to anyone under the ages set out below. We also do not knowingly allow such persons to use our Services, if in any way such personal data have been processed under the age set out below, please contact us so we can delete that information as quickly as possible.

Please see below listed with age you must be to play and use our games and Services depending on which country you are in while using our games and Services. Please do not play our games or use our Services if you are under the relevant age.